A：Hello.I'd like the extension 4130，please.

　　C：Sorry.the number is busy now.Will you please hold the line?

　　A：No，I'll try agian later.

　　(A few minutes later)

　　A：Hello，operator.Extension 4130.Would you put me through a-gain，please?

　　C：OK，the line is free.Just a moment.(Pause)Well，it's ringing，go ahead，please.

　　A：Hello，Mike?It's Susan speaking.The line was very busy，andit took me quite a long time getting to you.

　　D：Yes.I'm sorry.I've been busy on the phone.How are you，dear?

　　A：Not very well.Something awful happened.We went to the Por-tobello Road and someone stole my handbag.

　　D：Oh，dear，did you lose a lot of money?

　　A：No，only a few pounds，but my passport was in the bag.That'swhat I'm really worried about.

　　D：You must tell your embassy about it and I think they'll issueyou with a new one.

　　A：I'd better go tomorrow.

　　D：They might not be open on Saturday，so you ought to ringthem to check first.

　　A：Yes，I'll do it tomorrow.

　　D：And Susan…

　　A：Yes?

　　D：Don't be too upset…it's not the end of the world.

　　A：OK.I'm getting better，thank you，dear.Good-bye.

　　D：Bye.Susan.

　　Words and Expressions

　　automobile n.汽车，机动车

　　extension n.(电话)分机

　　engaged a.占线的

　　completely ad.完全;十分;彻底

　　quarter n.四分之一;一刻钟

　　receiver v.(电话的)听筒，收话器

　　distance n.距离，路程

　　ring v.敲钟，打铃，响，鸣

　　awful a.糟糕的;极坏的;威严的;可怕的

　　steal vt.偷;窃取

　　handbag n.(女用)手提包

　　pound n.英镑;磅

　　pas

　　embassy n.大使馆

　　issue n.配给，发给

　　ought v.应当，应该

　　check v.核对

　　upset v.使不安;扰乱

　　a.不安的，难过的